Users will have a period of 15 natural days to return the item. This period will start from the receipt day. For returns, send us an email, through the next mailing address: . Just the product price will be refund. The postage costs for each item will be different depending on the weight and delivery distance. To carry out the return, the article will have to be in perfect conditions, with the original packaging, the manuals and accessories or promotional gifts includes. Once receipt the goods in our stores, and the undamaged check done, we will proceed for the repayment, according to the customer’s payment method, without any retentions and whithin a period of 5 natural days.

If the product won’t arrive in good conditions, send us an email whithin a period of 3 days from the receipt through the next mailing address: , and will manage the delivery of a new one, and the pick up of the product damaged as well as the complains to the transport agency.